Privacy Policy
Effective: 2026-08-27 · Version 1.1-launch
1. Who operates the service
SmartPlusLab operates this website and its online tools. For privacy questions or requests, contact support@smartpluslab.com.
2. Data we process
We may process account details, verification and security records, tool usage metadata, consent choices, support messages, and technical data such as IP address, browser type, timestamps, and error logs. Tool inputs are processed to provide the requested result. We do not use private tool inputs to train public AI models.
3. Why we process data
We use data to provide and secure the service, create and manage accounts, enforce usage limits, save results when the selected plan allows it, send transactional messages, respond to requests, measure performance with consent, prevent abuse, and comply with legal obligations.
4. Legal bases
Depending on the context, processing is based on performance of the service, legitimate interests in security and improvement, consent for optional analytics or marketing, and compliance with legal obligations. Consent can be withdrawn at any time without affecting earlier lawful processing.
5. Storage and retention
Account and security data is kept while the account is active and for a reasonable period afterward where needed for security, disputes, or legal duties. Saved tool results are retained for the period shown in the active plan. Operational logs and backups are deleted or anonymized according to internal retention schedules.
6. Service providers and transfers
We use vetted infrastructure, email, analytics, security, and payment providers where necessary. They process data under their own terms or our instructions. Data may be processed outside your country with appropriate contractual or legal safeguards.
7. Your choices and rights
You can update account information, revoke sessions, manage cookie choices, unsubscribe from marketing, or request access, correction, deletion, restriction, portability, or objection where applicable. We may need to verify your identity before completing a request.
8. Cookies, children, and changes
Necessary cookies support security and sessions. Optional analytics is used only after consent where required. SmartPlusLab is not directed to children who cannot lawfully consent to online services. We may update this policy and will publish the current version on this page.
9. Geographic availability and legal restrictions
SmartPlusLab is not offered to people located in countries or territories where providing or using the service is prohibited by applicable sanctions, export controls, law, or binding provider restrictions. Availability depends on the user’s location and the rules that apply to the service, not on language or nationality. We may use limited technical and account data to meet these obligations. Do not attempt to bypass an access restriction.
10. Authorized and lawful information
You must submit only information, files, and other material that belong to you or that you are authorized to use. Do not use the service or its tools with material connected to crime, fraud, deception, unauthorized access, or attempts to prepare, facilitate, or conceal such activity. We may restrict processing and preserve relevant records where reasonably necessary for security or legal compliance.